Shipping policy
Shipping Cost
Shipping cost is located in the cart section of our website. The cost will be added based on the product information. It should be noted we typically use Canada Post for the most cost-effective shipping rate. Shipping costs will vary depending on your geographic location type of product ordered and seasonal constraints. All our products ship from Calgary, Alberta.
Shipping Method
Canada Post does offer several options for shipping packages, some of these options are:
Standard, Expedited, Air Mail and Overnight.
-
Standard; Regular parcel delivery is usually 3 to 14 days depending on geographic location and type of item ordered.
-
Expedited; Parcel delivery is usually 2 to 14 days depending on geographic location and type of item ordered.
-
Major centres – delivery is 2 to 7 days on average
-
Non-Major centres – delivery is 5 to 11 days on average
-
Remote locations – delivery is 6 to 14 days on average
-
-
Air Mail; Same as Expedited
-
Overnight; Parcel delivery is usually 1 to 8 days depending on geographic location and type of item ordered.
-
Major centres – delivery is next day on average
-
Non-Major centres – delivery is 1 to 3 days on average
-
Remote locations – delivery is 6 to 8 days on average
-
Preferred Shipping Method
Our preferred shipping method is with Canada Post using the - Standard Delivery Option. Typical delivery times for your order is between 5 and 14 business days.
Shipping restrictions
At this time, we only sell and ship our product in Canada.
Missing or lost package
There may be several reasons that your package goes missing. Most times delivery issues are out of our control as Canada post may have misplaced the package or delivered it to an incorrect address. It is also possible it has actually been lost or stolen. You can always report a missing package by contacting us directly at sales@asccoawoodworking.ca, please note:
Subject heading: Lost or missing item
Attn: (insert Invoice Number)
We will be glad to attend to the problem regarding your product.